Permits

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How can I view or download my uploaded permits?

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Yes, permits can be retrieved and downloaded by selecting the desired sample record(s) on the Samples page

Then, clicking the download-permits-button1 button on the page.


Why can’t I upload permits consecutively?

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Warning

If uploading multiple permit files, select them all at once (e.g. CTRL + click) and upload together using the upload-permits-button. Individual uploads are not allowed.


How to resolve “Conflicting data…” error when uploading permits?

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The error message Conflicting data is displayed when at least one of the following occurs:

  • The permit file name provided in the manifest does not end with the extension .pdf or .PDF

    Resolution: Rename the name of the permit file so that it ends with the extension, .pdf or .PDF then, reupload the manifest

  • In the uploaded manifest, different permit file names are associated with the same SPECIMEN_ID

    Resolution: Provide a unique permit file name for each SPECIMEN_ID or provide the same file name for permit files that are associated with the same SPECIMEN_ID in the manifest. Then, reupload the manifest.


Why does the “No xx permit found for SPECIMEN_ID” error appear?

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The error, No xx permit found for SPECIMEN_ID… Filename of permit must be named xx, occurs when at least one of the following occurs:

  • The manifest uploaded requires multiple permit files but they were uploaded separately i.e. one after the other.

    Resolution: Please refer to Why can’t I upload permits consecutively? FAQ for more information.

  • The permit file name uploaded from your local system actually ends with .pdf.pdf (or .PDF.PDF) and not .pdf (or .PDF)

    Resolution: Ensure that the name of the permit file ends with the .pdf or .PDF extension only.

    If you are using a Windows operating system (OS) to upload permits, Windows OS by default, hides file extensions which results in it not being visible to you.

    If you would like to see the file extension, you can enable it by following these guidelines.

Reupload the manifest as well as the permit files after the resolutions have been made.